Contact us

If you have any questions, problems, suggestions, comments, complaints or praise during visiting or purchasing at acrossvape.com , please contact us by the following ways. Glad to serve for you!



§ Customer and Orders : acrossvape@gamil.com

§ Business Cooperation : acrossvape@gamil.com


To prevent our emails being blocked by your email system, we recommend you to add our email address to your address book / whitelist.

If you don't receive our reply on time, please remember to check your SPAM/JUNK folders.


Social Media Platform

We provide and recommend social media platform service Instagram / Facebook @Acrossvapel . You can talk with us about the problems you met for officient service! 


Working Hour

Our Customer Service team is available on Monday - Friday from 9:00AM - 5:00PM CST. If you contact us on the weekend or after 6:00PM, don't worry, we also will get back to you  in 24-48 hours.